Frequently Asked Questions
How Long Is The Warranty?
The warranty is 1 year.
Where Are You Located?
We are located in Gold Coast but have a 3PL warehouse located in Sydney in which all online orders are processed and shipped out.
How Long Should I Stay In?
As a first-time user, it’s best to start with 2-5 minutes to let your body adjust to the cold. As you get more comfortable, you can gradually increase your time to around 10-15 minutes. Always listen to your body and get out if you feel too cold or uncomfortable.
How Cold Does The Water Get?
The Recover Deluxe keeps the water at a consistent 3°C (37°F), which is ideal for cold therapy.
How Often Should I Use It?
You can use the Ice Bath 2-3 times a week to support muscle recovery and general wellness. Some people prefer daily sessions, especially if they’re using it for recovery after intense workouts or to reduce stress and improve sleep. It really depends on your personal routine.
Is It Difficult To Set Up?
It can be fully set up and filled in around 10-15 minutes, and the chiller connects easily with no special tools required. Once set up, you’re ready to enjoy your cold therapy at home, indoors or outdoors. Even better, with the built-in chiller, there’s no need to keep buying ice.
How Hot Does The Sauna Get?
The Recover Deluxe Sauna can hit 65-70 degrees Celsius, often feeling hotter than standard saunas.